Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

Where is Abbot Self Storage located?

Find Abbot Self Storage at 1 Abbot Street, St. Catharines, ON L2P 2G2.

What are the office hours?

Weekdays: 9 AM to 5 PM

Saturday: 9:00 AM - 1:00 PM

Sundays: Closed

What are the access hours?

7 days a week from 6 AM to 11 PM.

Do you offer climate-controlled units?

We do offer climate-controlled storage units which are ideal if you intend to store weather-sensitive items short or long-term. No worries about mold, mildew, rust, corrosion, and other possible damage. Give us a call if you have questions about our climate-controlled units.

Am I required to store long-term?

We provide flexible lease options. Store with us short or long-term billed on a 28-day billing cycle.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or provincial ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

Do you have truck rentals available?

We sure do. We are a Penske Truck Rental dealer. Check with us for availability.

Current Discounts and Promotions

CAA Rewards: 12%

With Valid ID

Senior Discount: 10%

Age 65 and older